Author: VPInstitute
-
Customer experience research: intellectual structure and future research opportunities
This article aims to synthesize and integrate current research on customer experience (CX), identifying the intellectual structure of the field, systematizing a conceptual framework and identifying future research opportunities. To analyze 629 articles published in peer-reviewed journals in almost four decades, this study employs both bibliometric co-keyword and thematic literature analysis in a complementary way.This…
-
Convergences between the Brazilian National Health Plan and scientific articles on Neglected Tropical Diseases (FULL-TEXT)
In Brazil, the National Health Plan (NHP) was the central instrument for public health planning from 2016 to 2019. In this paper, we show that there is a convergence between the Plan and the publication of scientific articles written by institutional researchers in the context of Neglected Tropical Diseases. The methodology used consisted of the…
-
Networking Universities and Hospitals: A Case Study of Research and Commercialization in the Taiwanese Herbal Medicine Sector
This paper provides an empirical account of the case of Taiwan in her innovative efforts in the herbal medicine sector through scientific and technological development. This study aims to propose a network analysis approach, which is typically found in innovation studies, to illustrate the sociological dimensions of actor network theory. The sector is of interest…
-
Health Research Networks Based on National CV Platforms in Brazil and Uruguay (FULL-TEXT)
Collaborations are an essential part of the research process. In the health area, these involve a great diversity of actors in various scientific and health subsystems. The study of collaborations has been developed mostly from the analysis of co-authorship in articles indexed in international platforms. However, these sources present some limitations to capture the production…